FAQ

Payments for workshops and other education events are made online through a secure portal. We accept general credit or debit cards and, in some cases, co-op invoicing by special arrangement.

CHF BC reserves the right to cancel workshops with fewer than ten registrants. For other events, if you provide notify Debbie at [email protected] within 48 hours of the event, your cancellation will be accepted.

Yes, a payment receipt will be automatically emailed to you after successful registration and payment through the Centre for Co-operative Learning website.

Yes, group registrations can be paid for collectively if arranged in advance through the Centre for Co-operative Learning during the registration process. Please contact us to obtain a group rate for your co-op.

Education events are generally offered in all three formats, online via webinars, in-person at designated locations, and hybrid events combining both formats where possible.

Participants require a computer, smartphone or tablet with internet access to attend our online workshops or online events. For ideal participation, using a microphone and speakers or headset is encouraged.  The Zoom application is used for live online workshops or attending online for education events.

For CCL-hosted events, we strive to accommodate all participants by offering features like closed captioning, accessible PDFs, and personalized support when accessibility needs are shared.

Each online course is available to registered users for a period of six months. After six months, you will need to re-register for the course (and pay for any associated fees).

Recordings of workshops are not available to maintain privacy of discussions raised at each session. For session materials like handouts, registered users will receive them after the end of each workshop or conference and can use them indefinitely.

When you registered, an email was sent to your inbox with a link to join the workshop. Don’t forget to check your spam or junk folder just in case it went there!

The Centre for Co-operative Learning provides a variety of education sessions, including conferences, workshops, webinars, and customized learning events covering topics such as best practices in governance and co-op management, leadership, finance, and community-building for housing co-ops.

Our workshops and events are open to CHF BC members. If you are a non-member, please contact us.

Online courses offer a certificate of completion, while workshops or events do not. Course descriptions will  mention if a certificate is available upon completion.

Topics include cooperative governance, leadership development, conflict resolution, financial management, operational best practices, and strategic planning tailored to housing co-operative needs.

Absolutely. Workshops are designed for a range of participants, from beginners to advanced, with learning paths and support materials to suit different knowledge and experience levels.

You can use the search bar to locate courses by keyword, or you can browse through categories and themes organized for easy navigation and quick access.

Yes, a powerful search function allows you to quickly find resources, toolkits, and courses based on keywords, categories, or co-op themes.

Beginners are encouraged to start with the “Resources” page where introductory guides, best practices, and other learning materials are organized for easy access. If you are new to co-op housing, consider enrolling in our Housing Co-op Essentials online course to start your learning journey.

Yes, once logged into the Centre’s Thinkific platform, users can bookmark or mark resources as favourites, allowing quick return to key materials without having to search again.

The platform organizes content by themes, course topics, and tags relevant to specific types of co-ops, making navigation intuitive and user-friendly.

Registration for CCL events or workshops take place on CCL’s Thinkific platform. Select the event or workshop you want to attend and follow the registration prompts.

Any fees associated with an event or workshop will be listed on each description page. Some are offered at no cost.

The Centre’s Thinkific platform accepts credit card payment for registration fees. Some co-ops will reimburse these registration fees. Check with your co-op prior to registering to see if they will reimburse the fee. We also provide an option for co-ops to pre-purchase a number of courses or workshops and the co-op will be provided coupon codes to assign to its members.

Yes. Most of our scheduled workshops are available as a portable delivered to your co-op via online or in person. Fees associated with a portable workshop can be found on CHF BC’s fee page.  To book or learn more about them, please contact us at [email protected].

Yes, multiple participants from the same co-op can attend a scheduled workshop. For workshops, a group rate for six individual attendees is available.

Yes, for scheduled workshops, the deadline is 3 pm on the date of the workshop. For education conferences or other events, the deadline is 4 pm on the Friday before the event.

The Centre’s library includes governance templates, financial or co-op management tools, training videos, case studies, and guides for operational best practices.

Simply locate the resource, click the download icon beside the document, and save it to your device for offline use and customization.

The vast majority of resources are applicable to non-profit housing co-ops. Some resources are specific to equity co-ops and those co-ops with agreements with the Community Land Trust (CLT). When resources are specific to a type of co-op, the document will identify who it is suitable for.

Yes, onboarding kits, welcome guides, and orientation templates are available to help new members integrate effectively into their housing co-op community. Our Housing Co-op Essentials online course provides the foundation knowledge for any new co-op member.

Absolutely. With most resources, we made it easy for you by comparing an “example” resource with a “template”. Templates are provided as Word versions for easy editing for use at your co-op.

Contact our support team through [email protected]. CHF BC offers consultation services at a cost. Consultation services include board coaching or attending a committee meeting to review draft policies or explore problem-solving strategies.